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BRSR: Year- and Company-wise Number of Complaints Received and Pending Resolution

Dataset Overview

The dataset contains year- and company-wise compiled data on the number of complaints received from communities, investors, shareholders, employees and workers, customers, value chain partners and other stakeholders, and number of complaints pending resolution in the Top 1000 companies listed by market capitalization in Business Responsibility and Sustainability Reporting (BRSR) Note: We have obs...

Premium

Organisation

Securities and Exchange Board of India

Sectors

Finance,

Corporate

Update Frequency

Yearly

Granularity

All India, Year, Business Activity, Sector, CIN Number

Time Saved

6 hours

Number of rows

23068

Number of Columns

12

Sources

BSE: BRSR Reports

NSE: BRSR Reports

Time Period

2020-21 to 2023-24

Units

complaints_received

complaints_pending_resolution in absolute number

Last Updated

March, 2025

Related Datasets

BRSR: Year- and Company-wise Details of Grievance Redressal Mechanisms available for Employees and Workers

Organisation

Securities and Exchange Board of India

Time Period

2021-22 to 2024-25

BRSR: Year- and Company-wise Number of Types of Consumer Complaints Received, and Pending Resolution

Organisation

Securities and Exchange Board of India

Time Period

2020-21 to 2024-25

BRSR: Year- and Company-wise Number of Complaints Received, together with Percentage of Plants and Offices assessed, on Working Conditions and Health and Safety Practices

Organisation

Securities and Exchange Board of India

Time Period

2021-22 to 2023-24

Data Preview

start_dateend_datecompany_namecin_numbermain_business_activitysectorcomplaints_received_fromgrievance_redressal_meachanism_existscomplaints_receivedcomplaints_pending_resolutionunitnote
01-04-202431-03-2025Equitas Small Finance Bank LimitedL65191TN1993PLC025280Financial and Insurance ServiceCapital MarketsCommunitiesYes0compliants_received, complaints_pending_resolution in absolute number
01-04-202431-03-2025Equitas Small Finance Bank LimitedL65191TN1993PLC025280Financial and Insurance ServiceCapital MarketsInvestorsYes0compliants_received, complaints_pending_resolution in absolute number
01-04-202431-03-2025Equitas Small Finance Bank LimitedL65191TN1993PLC025280Financial and Insurance ServiceCapital MarketsShareholdersYes4compliants_received, complaints_pending_resolution in absolute number
01-04-202431-03-2025Equitas Small Finance Bank LimitedL65191TN1993PLC025280Financial and Insurance ServiceCapital MarketsEmployees and WorkersYes0compliants_received, complaints_pending_resolution in absolute number
01-04-202431-03-2025Equitas Small Finance Bank LimitedL65191TN1993PLC025280Financial and Insurance ServiceCapital MarketsCustomersYes5849compliants_received, complaints_pending_resolution in absolute number
01-04-202431-03-2025Equitas Small Finance Bank LimitedL65191TN1993PLC025280Financial and Insurance ServiceCapital MarketsValue Chain PartnersYes0compliants_received, complaints_pending_resolution in absolute number
01-01-202431-12-2024Castrol India LimitedL23200MH1979PLC021359ManufacturingSector AgnosticCommunitiesYes0compliants_received, complaints_pending_resolution in absolute number
01-01-202431-12-2024Castrol India LimitedL23200MH1979PLC021359ManufacturingSector AgnosticInvestorsYes0compliants_received, complaints_pending_resolution in absolute number
01-01-202431-12-2024Castrol India LimitedL23200MH1979PLC021359ManufacturingSector AgnosticShareholdersYes0compliants_received, complaints_pending_resolution in absolute number
01-01-202431-12-2024Castrol India LimitedL23200MH1979PLC021359ManufacturingSector AgnosticEmployees and WorkersYes0compliants_received, complaints_pending_resolution in absolute number

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
start_date150Text23068
end_date150Text23068
company_name12780Text23068
cin_number12990Text23068
main_business_activity6640Text23068
sector320Text23068
complaints_received_from70Text23068
grievance_redressal_meachanism_exists20Text9421
complaints_received15131124Number23068
complaints_pending_resolution226156Number9029
unit10Text23068
note00Unsupported0

Related Datasets

BRSR: Year- and Company-wise Details of Grievance Redressal Mechanisms available for Employees and Workers

Organisation

Securities and Exchange Board of India

Time Period

2021-22 to 2024-25

BRSR: Year- and Company-wise Number of Types of Consumer Complaints Received, and Pending Resolution

Organisation

Securities and Exchange Board of India

Time Period

2020-21 to 2024-25

BRSR: Year- and Company-wise Number of Complaints Received, together with Percentage of Plants and Offices assessed, on Working Conditions and Health and Safety Practices

Organisation

Securities and Exchange Board of India

Time Period

2021-22 to 2023-24

Tags

CSR
corporate
BSE
+19

Citation

Securities and Exchange Board of India. BRSR: Year- and Company-wise Number of Complaints Received and Pending Resolution [Data set]. Dataful. https://dataful.in/datasets/19719