BRSR_GD: Year- and Company-wise Complaints Received and Pending Resolution under NGRBC Principles (1–9)
Reporting Principle (GD): Transparency and disclosure compliance
The dataset contains year- and company-wise compiled data on the number of complaints received across stakeholders—including communities, investors, shareholders, employees and workers, customers, value chain partners, and others—under any of the National Guidelines on Responsible Business Conduct (NGRBC) Principles 1 to 9, along with the number of complaints pending resolution, as reported by the top 1,000 companies listed by market capitalization in their Business Responsibility and Sustainability Reporting (BRSR). This forms part of General Disclosures, that says, Transparency and disclosure compliance.
Note:
We observed certain discrepancies in the units reported by a few companies in their BRSR submissions, specifically between PDF files and corresponding XML files. On Dataful, units from PDF filings have been used to correct XML data wherever possible to improve accuracy. In some cases, data from PDF files across different years for the same company did not match; in such instances, the latest available year’s data has been retained. Users are advised to verify such discrepancies directly with SEBI and/or the respective companies where necessary.
BRSR_GD: Year- and Company-wise Complaints Received and Pending Resolution under NGRBC Principles (1–9)
Reporting Principle (GD): Transparency and disclosure compliance
The dataset contains year- and company-wise compiled data on the number of complaints received across stakeholders—including communities, investors, shareholders, employees and workers, customers, value chain partners, and others—under any of the National Guidelines on Responsible Business Conduct (NGRBC) Principles 1 to 9, along with the number of complaints pending resolution, as reported by the top 1,000 companies listed by market capitalization in their Business Responsibility and Sustainability Reporting (BRSR). This forms part of General Disclosures, that says, Transparency and disclosure compliance.
Note:
We observed certain discrepancies in the units reported by a few companies in their BRSR submissions, specifically between PDF files and corresponding XML files. On Dataful, units from PDF filings have been used to correct XML data wherever possible to improve accuracy. In some cases, data from PDF files across different years for the same company did not match; in such instances, the latest available year’s data has been retained. Users are advised to verify such discrepancies directly with SEBI and/or the respective companies where necessary.
Rows: 26857
Columns: 12
Time period: 2019-20 to 2025-26
Last Updated: 03 September 2026
Data preview
start_date
end_date
company_name
cin_number
main_business_activity
sector
complaints_received_from
grievance_redressal_meachanism_exists
complaints_received
complaints_pending_resolution
unit
note
01-04-2025
31-03-2026
Acc Limited
L26940GJ1936PLC149771
Manufacturing
Industrials
Communities
Yes
136
6
compliants_received, complaints_pending_resolution in absolute number
01-04-2025
31-03-2026
Cipla Limited
L24239MH1935PLC002380
Trade
Sector Agnostic
Shareholders
Yes
33
1
compliants_received, complaints_pending_resolution in absolute number
01-04-2025
31-03-2026
Nippon Life India Asset Management Limited
L65910MH1995PLC220793
Financial And Insurance Service
Corporate and Retail Banking
Employees and Workers
Yes
0
0
compliants_received, complaints_pending_resolution in absolute number
01-04-2025
31-03-2026
Madhya Bharat Agro Products Limited
L24121RJ1997PLC029126
Fertilizer
Chemicals
Customers
Yes
0
0
compliants_received, complaints_pending_resolution in absolute number
01-04-2025
31-03-2026
Mphasis Limited
L30007KA1992PLC025294
Computer programming activities
Technology
Other Stakeholders
Yes
0
0
compliants_received, complaints_pending_resolution in absolute number
01-04-2025
31-03-2026
Nippon Life India Asset Management Limited
L65910MH1995PLC220793
Financial And Insurance Service
Corporate and Retail Banking
Value Chain Partners
Yes
0
0
compliants_received, complaints_pending_resolution in absolute number
01-04-2025
31-03-2026
Mphasis Limited
L30007KA1992PLC025294
Computer programming activities
Technology
Customers
Yes
0
0
compliants_received, complaints_pending_resolution in absolute number
01-04-2025
31-03-2026
Orient Green Power Company Limited
L40108TN2006PLC061665
Generation and Sale Of Power
Utilities
Shareholders
Yes
1
0
compliants_received, complaints_pending_resolution in absolute number
01-04-2025
31-03-2026
Onward Technologies Limited
L28920MH1991PLC062542
Computer Programming Activities, Consultancy and Other Information Technology Related Services
Technology
Customers
Yes
0
0
compliants_received, complaints_pending_resolution in absolute number
01-04-2025
31-03-2026
Maharashtra Scooters Limited
L35912MH1975PLC018376
Financial and Insurance
Financials
Shareholders
Yes
52
1
compliants_received, complaints_pending_resolution in absolute number
The start date of the reporting period for which complaint data is recorded, typically the beginning of the financial year (1 April).
end_date
Date
20
26857
The end date of the reporting period for which complaint data is recorded, typically the close of the financial year (31 March).
company_name
String
1352
26857
The registered name of the company for which complaints were received and tracked.
cin_number
String
1402
26857
The Corporate Identity Number (CIN), a unique identifier assigned to the company by the Registrar of Companies in India.
main_business_activity
String
725
26857
The primary business activity or industry classification describing the company's main line of operations.
sector
String
47
26857
The broad sector or industry group to which the company belongs.
complaints_received_from
String
17
26857
The stakeholder group or source from which complaints were received, such as customers, shareholders, employees, or communities.
grievance_redressal_meachanism_exists
String
3
23315
Indicates whether the company has a grievance redressal mechanism in place.
complaints_received
Float64
1878
26842
The absolute number of complaints received by the company during the reporting period.
complaints_pending_resolution
Float64
544
20777
The absolute number of complaints that remain pending resolution at the company as of the reporting period.
unit
String
1
26857
The unit of measurement for the complaint figures, expressed in absolute numbers.
note
String
2
1
Supplementary remarks or footnotes associated with the data record.
Citation
Securities and Exchange Board of India. (2026). BRSR_GD: Year- and Company-wise Complaints Received and Pending Resolution under NGRBC Principles (1–9) [Data set]. Dataful. https://dataful.in/datasets/19719