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BRSR: Year- and Company-wise Number of Types of Consumer Complaints Received, and Pending Resolution

Dataset Overview

The dataset contains year- and company-wise data on number of different types of consumer complaints received, and pending resolution, by the top 1000 Companies listed by market capitalization in Business Responsibility and Sustainability Reporting (BRSR). The types of consumer complaints received include advertising, cyber security, delivery of essential services, restrictive trade practices, unf...

Organisation

Securities and Exchange Board of India

Sectors

Finance

Update Frequency

Yearly

Granularity

All India, Year, Business Activity, Sector, CIN Number

Time Saved

6 hours

Number of Rows

19764

Number of Columns

11

Sources

BSE: BRSR Reports

NSE: BRSR Reports

Time Period

2020-21 to 2024-25

Units

value in absolute number

Last Updated

October, 2025

Related Datasets

BRSR: Year- and Company-wise Number of Complaints Received and Pending Resolution

Organisation

Securities and Exchange Board of India

Time Period

2020-21 to 2023-24

BRSR: Year- and Company-wise Details of Grievance Redressal Mechanisms available for Employees and Workers

Organisation

Securities and Exchange Board of India

Time Period

2021-22 to 2024-25

BRSR: Year- and Company-wise Number of Complaints Received, together with Percentage of Plants and Offices assessed, on Working Conditions and Health and Safety Practices

Organisation

Securities and Exchange Board of India

Time Period

2021-22 to 2023-24

Data Preview

start_dateend_datecompany_namecin_numbermain_business_activitysectorcategoryno_of_complaints_receivedno_of_complaints_pending_resolutionremarksnote
2024-01-012024-12-31Abb India LimitedL32202KA1949PLC032923ElectrificationIndustrialsAdvertising00
2024-01-012024-12-31Abb India LimitedL32202KA1949PLC032923ElectrificationIndustrialsUnfair Trade Practices00
2024-01-012024-12-31Abb India LimitedL32202KA1949PLC032923ElectrificationIndustrialsRestrictive Trade Practices00
2024-01-012024-12-31Abb India LimitedL32202KA1949PLC032923ElectrificationIndustrialsOther132579Complaints related to the Companys products, systems and services * The complaints have been registered through CCRP (Customer Care Response Process) of ABB
2024-01-012024-12-31Abb India LimitedL32202KA1949PLC032923ElectrificationIndustrialsDelivery Of Essential Services00
2024-01-012024-12-31Abb India LimitedL32202KA1949PLC032923ElectrificationIndustrialsData Privacy00
2024-01-012024-12-31Abb India LimitedL32202KA1949PLC032923ElectrificationIndustrialsCyber Security00
2024-01-012024-12-31Crisil LimitedL67120MH1987PLC042363RatingsCapital MarketsAdvertising00
2024-01-012024-12-31Crisil LimitedL67120MH1987PLC042363RatingsCapital MarketsCyber Security00
2024-01-012024-12-31Crisil LimitedL67120MH1987PLC042363RatingsCapital MarketsData Privacy00

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
start_date1616Date19764
end_date1616Date19764
company_name12351235String19764
cin_number12561256String19764
main_business_activity567567String19764
sector3131String19764
category1111String19764
no_of_complaints_received981981Float6419752
no_of_complaints_pending_resolution359359Float6419006
remarks476476String1730
note11String0

Related Datasets

BRSR: Year- and Company-wise Number of Complaints Received and Pending Resolution

Organisation

Securities and Exchange Board of India

Time Period

2020-21 to 2023-24

BRSR: Year- and Company-wise Details of Grievance Redressal Mechanisms available for Employees and Workers

Organisation

Securities and Exchange Board of India

Time Period

2021-22 to 2024-25

BRSR: Year- and Company-wise Number of Complaints Received, together with Percentage of Plants and Offices assessed, on Working Conditions and Health and Safety Practices

Organisation

Securities and Exchange Board of India

Time Period

2021-22 to 2023-24

Tags

environment
corporate
BSE
+21

Citation

Securities and Exchange Board of India. BRSR: Year- and Company-wise Number of Types of Consumer Complaints Received, and Pending Resolution [Data set]. Dataful. https://dataful.in/datasets/20278