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Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded

Dataset Overview

This Dataset contains date of complaint, sector and company wise total complaints registered with consumer helpline, along with total and partial amount refunded

HFI

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Sectors

Commerce

Update Frequency

Daily

Granularity

Date, Sector, Company

Time Saved

6 hours

Number of Rows

30200

Number of Columns

7

Sources

National Consumer Helpline (NCH)

Time Period

2025

Units

value in indian rupees

value in absolute number

Last Updated

September, 2025

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Data Preview

datesectorcompanycategoryvalueunitsnote
23-09-2025E- CommerceSnapmintTotal Complaints2value in absolute number
23-09-2025General InsuranceStar Health and Allied InsurancePartial Refund Amount0value in indian rupees
23-09-2025General InsuranceStar Health and Allied InsuranceFull Refund Amount22114value in indian rupees
23-09-2025General InsuranceTotalFull Refund Amount22114value in indian rupees
23-09-2025BankingTotalTotal Refunded Amount6220value in indian rupees
23-09-2025Digital Payment ModesTotalTotal Complaints1value in absolute number
23-09-2025Private EducationPlanet SparkPartial Refund Amount28810value in indian rupees
23-09-2025Digital Payment ModesDreamplug Technologies Private Limited(Cred)Partial Refund Amount0value in indian rupees
23-09-2025E- CommerceNetmeds.comTotal Refunded Amount13131value in indian rupees
23-09-2025E- CommerceHealthKart.comTotal Refunded Amount6999value in indian rupees

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
date1520Text30200
sector300Text30200
company3040Text30200
category40Text30200
value67462747Number30200
units20Text30200
note00Unsupported0

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Tags

Banking
Petroleum
Higher Education
+60

Citation

Ministry of Consumer Affairs Food and Public Distribution. Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded [Data set]. Dataful. https://dataful.in/datasets/21453