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Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded

Dataset Overview

This Dataset contains date of complaint, sector and company wise total complaints registered with consumer helpline, along with total and partial amount refunded

HFIPremium

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Sectors

Commerce

Update Frequency

Daily

Granularity

Date, Sector, Company

Time Saved

6 hours

Number of Rows

19616

Number of Columns

7

Sources

National Consumer Helpline (NCH)

Time Period

2025

Units

value in indian rupees

value in absolute number

Last Updated

July, 2025

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Data Preview

datesectorcompanycategoryvalueunitsnote
29-07-2025PetroleumINDANETotal Refunded Amount859value in indian rupees
29-07-2025Agency ServicesNobrokerTotal Complaints10value in absolute number
29-07-2025Consumer DurablesWakefitPartial Refund Amount0value in indian rupees
29-07-2025Consumer DurablesOrient Electric LimitedPartial Refund Amount0value in indian rupees
29-07-2025Digital Payment ModesDreamplug Technologies Private Limited(Cred)Total Refunded Amount7849value in indian rupees
29-07-2025Travel and TourismOla CabsTotal Complaints1value in absolute number
29-07-2025Health ServicesTata 1MGTotal Complaints1value in absolute number
29-07-2025Digital Payment ModesICICI BankTotal Refunded Amount350value in indian rupees
29-07-2025Digital Payment ModesTotalTotal Refunded Amount8199value in indian rupees
29-07-2025General InsuranceTotalPartial Refund Amount18402value in indian rupees

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
date960Text19616
sector300Text19616
company2700Text19616
category40Text19616
value48182029Number19616
units20Text19616
note00Unsupported0

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Tags

Banking
Petroleum
Higher Education
+60

Citation

Ministry of Consumer Affairs Food and Public Distribution. Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded [Data set]. Dataful. https://dataful.in/datasets/21453