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Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded

Dataset Overview

This Dataset contains date of complaint, sector and company wise total complaints registered with consumer helpline, along with total and partial amount refunded

HFI

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Sectors

Commerce

Update Frequency

Daily

Granularity

Date, Sector, Company

Time Saved

6 hours

Number of Rows

31528

Number of Columns

7

Sources

National Consumer Helpline (NCH)

Time Period

2025

Units

value in indian rupees

value in absolute number

Last Updated

October, 2025

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Data Preview

datesectorcompanycategoryvalueunitsnote
30-09-2025Life InsuranceTotalTotal Refunded Amount0value in indian rupees
30-09-2025Health ServicesDr. Lal Path LabsPartial Refund Amount0value in indian rupees
30-09-2025E- CommerceFirst CryFull Refund Amount7534value in indian rupees
30-09-2025E- CommerceBlinkit (Grofers.com)Full Refund Amount7917value in indian rupees
30-09-2025E- CommerceTotalTotal Complaints206value in absolute number
30-09-2025E- CommerceMeesho.comTotal Refunded Amount4136value in indian rupees
30-09-2025E- CommerceSnapdeal.comTotal Complaints2value in absolute number
30-09-2025AutomobilesTotalTotal Complaints1value in absolute number
30-09-2025Consumer DurablesEureka ForbesTotal Refunded Amount3699value in indian rupees
30-09-2025Life InsuranceCanara Hsbc Oriental Bank of Commerce Life InsuranFull Refund Amount0value in indian rupees

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
date1590Text31528
sector310Text31528
company3060Text31528
category40Text31528
value69672821Number31528
units20Text31528
note00Unsupported0

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Tags

Banking
Petroleum
Higher Education
+60

Citation

Ministry of Consumer Affairs Food and Public Distribution. Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded [Data set]. Dataful. https://dataful.in/datasets/21453