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Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded

Dataset Overview

This Dataset contains date of complaint, sector and company wise total complaints registered with consumer helpline, along with total and partial amount refunded

HFIPremium

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Sectors

Commerce

Update Frequency

Daily

Granularity

Date, Sector, Company

Time Saved

6 hours

Number of Rows

15652

Number of Columns

7

Sources

National Consumer Helpline (NCH)

Time Period

2025

Units

value in indian rupees

value in absolute number

Last Updated

July, 2025

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Data Preview

datesectorcompanycategoryvalueunitsnote
09-07-2025Packers and MoversSmartShift Logistics Solutions Private LimitedPartial Refund Amount4500value in indian rupees
09-07-2025AirlinesIndigo AirlinesPartial Refund Amount5281value in indian rupees
09-07-2025Consumer DurablesOrient Electric LimitedTotal Complaints1value in absolute number
09-07-2025Packers and MoversNobrokerFull Refund Amount2008value in indian rupees
09-07-2025Packers and MoversSmartShift Logistics Solutions Private LimitedFull Refund Amount0value in indian rupees
09-07-2025Packers and MoversTotalFull Refund Amount2008value in indian rupees
09-07-2025Packers and MoversNobrokerTotal Refunded Amount6980value in indian rupees
09-07-2025Travel and TourismREDBUS INDIA PRIVATE LIMITEDTotal Complaints1value in absolute number
09-07-2025Consumer DurablesTotalTotal Complaints5value in absolute number
09-07-2025FMCGTotalTotal Complaints3value in absolute number

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
date760Text15652
sector300Text15652
company2520Text15652
category40Text15652
value40411731Number15652
units20Text15652
note00Unsupported0

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Tags

Banking
Petroleum
Higher Education
+60

Citation

Ministry of Consumer Affairs Food and Public Distribution. Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded [Data set]. Dataful. https://dataful.in/datasets/21453