This dataset contains year-wise details of grievances registered on the National Consumer Helpline related to the e-commerce sector. It includes data for the top 20 companies with the highest number of complaints filed each year.
| fiscal_year | company | no_of_grievances_registered | unit | note |
|---|---|---|---|---|
| 2023-24 | Flipkart.com | 160857 | no_of_grievances_registered in absolute number | |
| 2023-24 | Amazon.in | 58875 | no_of_grievances_registered in absolute number | |
| 2023-24 | Meesho.com | 20593 | no_of_grievances_registered in absolute number | |
| 2023-24 | Myntra | 21842 | no_of_grievances_registered in absolute number | |
| 2023-24 | Swiggy | 9527 | no_of_grievances_registered in absolute number |
Ministry of Consumer Affairs Food and Public Distribution. Year and Company wise e-commerce related grievances registered in National Consumer Helpline [Data set]. Dataful. https://dataful.in/datasets/20715
