This dataset contains year-wise details of grievances registered on the National Consumer Helpline related to the e-commerce sector. It includes data for the top 20 companies with the highest number of complaints filed each year. Note: Data for only top 10 companies is captured in 2024-25 and 2025-26.
Loading dataset details
Sample from the dataset, for your reference.
This dataset contains year-wise details of grievances registered on the National Consumer Helpline related to the e-commerce sector. It includes data for the top 20 companies with the highest number of complaints filed each year. Note: Data for only top 10 companies is captured in 2024-25 and 2025-26.
| fiscal_year | company | no_of_grievances_registered | unit | note |
|---|---|---|---|---|
| 2025-26 | Flipkart.com | 144929 | no_of_grievances_registered in absolute number | |
| 2025-26 | Amazon.in | 96912 | no_of_grievances_registered in absolute number | |
| 2025-26 | Jio (All Reliance Brand) | 59386 | no_of_grievances_registered in absolute number | |
| 2025-26 | AIRTEL | 44689 | no_of_grievances_registered in absolute number | |
| 2025-26 | Swiggy | 36349 | no_of_grievances_registered in absolute number | |
| 2025-26 | Netmeds.com | 32104 | no_of_grievances_registered in absolute number | |
| 2025-26 | Meesho.com | 31151 | no_of_grievances_registered in absolute number | |
| 2025-26 | Myntra | 30083 | no_of_grievances_registered in absolute number | |
| 2025-26 | Ola Cabs | 26531 | no_of_grievances_registered in absolute number | |
| 2025-26 | Zomato | 18266 | no_of_grievances_registered in absolute number |
Sample from the dataset, for your reference.
This dataset is part of the below collections.
