Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce
This dataset provides a yearly breakdown of grievances registered with the National Consumer Helpline along with the share of those grievances related to the e-commerce each year. Note: Data for 2014-15 is for the period from May to March. Further, total number of grievances registered in 2012 and 2013 is not available but the share of those related to e-commerce has been given.
Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce
This dataset provides a yearly breakdown of grievances registered with the National Consumer Helpline along with the share of those grievances related to the e-commerce each year. Note: Data for 2014-15 is for the period from May to March. Further, total number of grievances registered in 2012 and 2013 is not available but the share of those related to e-commerce has been given.
Rows: 14
Columns: 5
Time period: 2012-13 to 2025-26
Last Updated: 13 August 2026
Data preview
fiscal_year
total_complaints
share_of_ecommerce
unit
note
2025-26
2048747
28.2
total_complaints in absolute number, share_of_ecommerce in percentage
2024-25
1315664
32.22
total_complaints in absolute number, share_of_ecommerce in percentage
2023-24
1235710
36.09
total_complaints in absolute number, share_of_ecommerce in percentage
2022-23
1005985
39.81
total_complaints in absolute number, share_of_ecommerce in percentage
2021-22
744625
32.35
total_complaints in absolute number, share_of_ecommerce in percentage
Ministry of Consumer Affairs Food and Public Distribution. (2026). Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce [Data set]. Dataful. https://dataful.in/datasets/20716
