The dataset contains Year, Company and Nature wise Classification of General Insurance Complaints received Note: This dataset has been compiled using manual extraction from PDF documents. While efforts have been made to ensure accuracy, some errors or omissions may be present due to the quality of the source files and the process
| fiscal_year | insurer_name | complaint_type | category | complaints_count | unit |
|---|---|---|---|---|---|
| 2023-24 | Acko General Insurance Company Limited | Non Entertainable | Beyond Scope of Rules | 8 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Non Entertainable | Not within Jurisdiction | 4 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Non Entertainable | Customer Not represented to Ins. Co | 6 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Non Entertainable | Sub-judice in courts/forums | 0 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Non Entertainable | Not represented to OIO within a year | 1 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Non Entertainable | Total | 19 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Entertainable | Delay in settlement of claims | 6 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Entertainable | Any partial or total repudiation of claims by an insurer | 27 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Entertainable | Any dispute in regard to premium paid or payable in terms of the policy. | 3 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Entertainable | Misrepresentation of policy terms and conditions at any time in the policy document or policy contract | 0 | complaints_count in absolute number |
Ministry of Finance. Year, Company and Nature wise Classification of General Insurance Complaints received [Data set]. Dataful. https://dataful.in/datasets/21666
