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Year, Company and Nature wise Classification of Health Inusrance Complaints received

Dataset Overview

The dataset contains Year, Company and Nature wise Classification of Health Inusrance Complaints received Note: This dataset has been compiled using manual extraction from PDF documents. While efforts have been made to ensure accuracy, some errors or omissions may be present due to the quality of the source files and the process

Organisation

Ministry of Finance

Sectors

Insurance,

Finance

Update Frequency

Yearly

Granularity

Yearly,Insurer

Time Saved

6 hours

Number of Rows

4675

Number of Columns

6

Sources

Council for Insurance Ombudsmen (CIO) Annual Reports

Time Period

2019-20 to 2023-24

Units

complaints_count in absolute number

Data Preview

fiscal_yearinsurer_namecomplaint_categorycomplaint_sub_categorycomplaint_countunit
2023-24Acko General Insurance Company LimitedNon EntertainableBeyond Scope of Rules1complaint_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableNot within Jurisdiction5complaint_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableCustomer Not represented to Ins. Co.5complaint_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableSub-judice in courts/forums0complaint_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableNot represented to OIO within a year0complaint_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableTotal11complaint_count in absolute number
2023-24Acko General Insurance Company LimitedEntertainableDelay in settlement of claims1complaint_count in absolute number
2023-24Acko General Insurance Company LimitedEntertainableAny partial or total repudiation of claims by an insurer30complaint_count in absolute number
2023-24Acko General Insurance Company LimitedEntertainableAny dispute in regard to premium paid or payable in terms of the policy.0complaint_count in absolute number
2023-24Acko General Insurance Company LimitedEntertainableMisrepresentation of policy terms and conditions at any time in the policy document or policy contract.0complaint_count in absolute number

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
fiscal_year50Text4675
insurer_name700Text4675
complaint_category30Text4675
complaint_sub_category150Text4400
complaint_count434282Number4675
unit10Text4675

Tags

Insurance
Analysis
Ombudsman
+21

Citation

Ministry of Finance. Year, Company and Nature wise Classification of Health Inusrance Complaints received [Data set]. Dataful. https://dataful.in/datasets/21667