Year, Centre and Nature wise Classification of Health Insurance Complaints received

The dataset contains Year, Centre and Nature wise Classification of Health Insurance Complaints received Note: This dataset has been compiled using manual extraction from PDF documents. While efforts have been made to ensure accuracy, some errors or omissions may be present due to the quality of the source files and the process

Rows: 1530
Columns: 6
Time period: 2019-20 to 2023-24
Last Updated: 01 October 2025

fiscal_year	center_name	complaint_category	complaint_sub_category	complaint_count	unit
2023-24	Ahmedabad	Non Entertainable	Beyond Scope of Rules	78	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Not within Jurisdiction	29	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Customer Not represented to Ins. Co.	813	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Sub-judice in courts/forums	2	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Not represented to OIO within a year	17	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Total	939	complaint_count in absolute number
2023-24	Ahmedabad	Entertainable	Delay in settlement of claims	1	complaint_count in absolute number
2023-24	Ahmedabad	Entertainable	Any partial or total repudiation of claims by an insurer	2284	complaint_count in absolute number
2023-24	Ahmedabad	Entertainable	Any dispute in regard to premium paid or payable in terms of the policy.	0	complaint_count in absolute number
2023-24	Ahmedabad	Entertainable	Misrepresentation of policy terms and conditions at any time in the policy document or policy contract.	0	complaint_count in absolute number

Sample from the dataset, for your reference.

Column metadata
Column	Type	Distinct	Count	Description
fiscal_year	String	5	1530	The fiscal year (e.g., 2023-24) to which the complaint data pertains.
center_name	String	18	1530	Name of the centre or office where the complaints were recorded or handled.
complaint_category	String	3	1530	The broad classification of the complaint, such as whether it is entertainable or non-entertainable.
complaint_sub_category	String	16	1440	The specific sub-category describing why or how a complaint falls under its category, such as jurisdiction or scope grounds.
complaint_count	Int64	457	1530	The absolute number of complaints recorded for the given year, centre, and category.
unit	String	1	1530	The unit of measurement for the complaint count, expressed in absolute numbers.

Year, Centre and Nature wise Classification of Health Insurance Complaints received

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Sample from the dataset, for your reference.

Datasets

Year, Centre and Nature wise Classification of Health Insurance Complaints received

Rows: 1530
Columns: 6
Time period: 2019-20 to 2023-24
Last Updated: 01 October 2025

fiscal_year	center_name	complaint_category	complaint_sub_category	complaint_count	unit
2023-24	Ahmedabad	Non Entertainable	Beyond Scope of Rules	78	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Not within Jurisdiction	29	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Customer Not represented to Ins. Co.	813	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Sub-judice in courts/forums	2	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Not represented to OIO within a year	17	complaint_count in absolute number
2023-24	Ahmedabad	Non Entertainable	Total	939	complaint_count in absolute number
2023-24	Ahmedabad	Entertainable	Delay in settlement of claims	1	complaint_count in absolute number
2023-24	Ahmedabad	Entertainable	Any partial or total repudiation of claims by an insurer	2284	complaint_count in absolute number
2023-24	Ahmedabad	Entertainable	Any dispute in regard to premium paid or payable in terms of the policy.	0	complaint_count in absolute number
2023-24	Ahmedabad	Entertainable	Misrepresentation of policy terms and conditions at any time in the policy document or policy contract.	0	complaint_count in absolute number

Sample from the dataset, for your reference.

Column metadata
Column	Type	Distinct	Count	Description
fiscal_year	String	5	1530	The fiscal year (e.g., 2023-24) to which the complaint data pertains.
center_name	String	18	1530	Name of the centre or office where the complaints were recorded or handled.
complaint_category	String	3	1530	The broad classification of the complaint, such as whether it is entertainable or non-entertainable.
complaint_sub_category	String	16	1440	The specific sub-category describing why or how a complaint falls under its category, such as jurisdiction or scope grounds.
complaint_count	Int64	457	1530	The absolute number of complaints recorded for the given year, centre, and category.
unit	String	1	1530	The unit of measurement for the complaint count, expressed in absolute numbers.

Year, Centre and Nature wise Classification of Health Insurance Complaints received

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Year, Centre and Nature wise Classification of Health Insurance Complaints received

Year, Centre and Nature wise Classification of Health Insurance Complaints received

Data preview

Metadata

Columns

Citation

Collection