The datasets contains year, month and Customer Operating Units (COU)-wise downtime count, downtime and uptime of top 30 Customer Operating Units (COU) on bharat connect Note: Bharat Connect, formerly known as Bharat BillPay, and conceptualised RBI is an initiative to bring businesses and Customers under one system and facilitate payment collections. Customers can make payments via physical payme...
| fiscal_year | month | cou_name | complaints_resolved_within | value | unit | note |
|---|---|---|---|---|---|---|
| 2025-26 | May | AU Small Finance Bank Limited | 0 to 5 days | 75 | value in percentage | |
| 2025-26 | May | AU Small Finance Bank Limited | Morethan 5 days | 25 | value in percentage | |
| 2025-26 | May | Airtel Payments Bank Limited | 0 to 5 days | 40 | value in percentage | |
| 2025-26 | May | Airtel Payments Bank Limited | Morethan 5 days | 60 | value in percentage | |
| 2025-26 | May | Axis Bank Limited | 0 to 5 days | 80 | value in percentage | |
| 2025-26 | May | Axis Bank Limited | Morethan 5 days | 20 | value in percentage | |
| 2025-26 | May | Bank of Baroda | 0 to 5 days | 0 | value in percentage | |
| 2025-26 | May | Bank of Baroda | Morethan 5 days | 0 | value in percentage | |
| 2025-26 | May | Bank of India | 0 to 5 days | 51 | value in percentage | |
| 2025-26 | May | Bank of India | Morethan 5 days | 49 | value in percentage |
National Payments Corporation of India. Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Customer Complaints resolved within and over 5 days by the Top 30 Connect Operating Units (COU) [Data set]. Dataful. https://dataful.in/datasets/20897
