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Bharat Connect: Year, Month and Customer Operating Units (COU) wise Customer Complaints resolved within and over 5 days by the Customer Operating Units (COU)

Dataset Overview

The datasets contains year, month and Customer Operating Units (COU)-wise downtime count, downtime and uptime of Customer Operating Units (COU) on Bharat Connect Note: Bharat Connect, formerly known as Bharat BillPay, and conceptualised RBI is an initiative to bring businesses and Customers under one system and facilitate payment collections. Customers can make payments via physical payment coll...

HFIPremium

Organisation

National Payments Corporation of India

Sectors

Finance,

Banking

Update Frequency

Monthly

Granularity

Fiscal Year, Month, All India

Time Saved

4 hours

Number of Rows

7460

Number of Columns

7

Sources

Bharat Connect

Time Period

2020-21 to 2025-26

Units

value in percentage

Last Updated

June, 2025

Related Datasets

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Uptime and Downtime of Customer Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2020-21 to 2025-26

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Customer Complaints resolved within and over 5 days by the Top 30 Connect Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2021-22 to 2025-26

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Volume and Value of Transactions, TD, BD, Downtime, and Uptime of Top 30 Customer Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2021-22 to 2025-26

Data Preview

fiscal_yearmonthcou_namecomplaints_resolved_withinvalueunitnote
2025-26MayAU Small Finance Bank Limited0 to 5 days75value in percentage
2025-26MayAU Small Finance Bank LimitedMorethan 5 days25value in percentage
2025-26MayAirtel Payments Bank Limited0 to 5 days40value in percentage
2025-26MayAirtel Payments Bank Limited0 to 5 days0value in percentage
2025-26MayAirtel Payments Bank LimitedMorethan 5 days60value in percentage
2025-26MayAirtel Payments Bank LimitedMorethan 5 days0value in percentage
2025-26MayAp Mahesh Bank0 to 5 days0value in percentage
2025-26MayAp Mahesh BankMorethan 5 days0value in percentage
2025-26MayAxis Bank Limited0 to 5 days0value in percentage
2025-26MayAxis Bank Limited0 to 5 days80value in percentage

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
fiscal_year60Text7460
month120Text7460
cou_name1350Text7460
complaints_resolved_within20Text7460
value295174Number7460
unit10Text7460
note00Unsupported0

Related Datasets

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Uptime and Downtime of Customer Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2020-21 to 2025-26

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Customer Complaints resolved within and over 5 days by the Top 30 Connect Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2021-22 to 2025-26

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Volume and Value of Transactions, TD, BD, Downtime, and Uptime of Top 30 Customer Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2021-22 to 2025-26

Tags

currency
payment
digital
+5

Citation

National Payments Corporation of India. Bharat Connect: Year, Month and Customer Operating Units (COU) wise Customer Complaints resolved within and over 5 days by the Customer Operating Units (COU) [Data set]. Dataful. https://dataful.in/datasets/20895