The datasets contains year-, month- and cou-wise percentage of customer complaints resolved within 0 to 5 days and above 5 days by the Customer Operating Units (COU) on bharat connect Note: Bharat Connect, formerly known as Bharat BillPay, and conceptualised RBI is an initiative to bring businesses and Customers under one system and facilitate payment collections. Customers can make payments via...
Last UpdatedApril, 2025
| fiscal_year | month | cou_name | downtime_count | downtime | uptime_percentage | unit | note |
|---|---|---|---|---|---|---|---|
| 2024-25 | December | Indian Bank | 0 | 0 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2024-25 | December | Ap Mahesh Bank | 2 | 15 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2024-25 | December | Airtel Payments Bank Limited | 1 | 170 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2024-25 | December | Airtel Payments Bank Limited | 0 | 0 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2024-25 | December | AU Small Finance Bank Limited | 1 | 68 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2024-25 | December | Axis Bank Limited | 0 | 0 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2024-25 | December | Axis Bank Limited | 1 | 169 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2024-25 | December | Axis Bank Limited | 2 | 19 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2024-25 | December | Bank of Baroda | 2 | 21 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2024-25 | December | India Ideas Com Limited (Bill Desk) | 1 | 170 | 0 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage |
National Payments Corporation of India. Bharat Connect (Bharat Bill Payment System) : Year-, Month- and COU-wise Uptime and Downtime Customer Operating Units (COU) [Data set]. Dataful. https://dataful.in/datasets/20896
