The datasets contains year, month and Customer Operating Units (COU)-wise percentage of customer complaints resolved within 0 to 5 days and above 5 days by the Customer Operating Units (COU) on Bharat Connect Note: Bharat Connect, formerly known as Bharat BillPay, and conceptualised RBI is an initiative to bring businesses and Customers under one system and facilitate payment collections. Custom...
| fiscal_year | month | cou_name | downtime_count | downtime | uptime_percentage | unit | note |
|---|---|---|---|---|---|---|---|
| 2025-26 | February | Airtel Payments Bank Limited | 0 | 0 | 100 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2025-26 | February | AP Mahesh Co-operative Urban Bank Limited | 0 | 0 | 100 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2025-26 | February | AU Small Finance Bank Limited | 1 | 70 | 99.83 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2025-26 | February | Axis Bank Limited | 0 | 0 | 100 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2025-26 | February | Bandhan Bank Limited | 0 | 0 | 100 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2025-26 | February | Bank of Baroda | 0 | 0 | 100 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2025-26 | February | Bank of India | 0 | 0 | 100 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2025-26 | February | Canara Bank | 0 | 0 | 100 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2025-26 | February | Capital Small Finance Bank Limited | 9 | 331 | 99.18 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage | |
| 2025-26 | February | CC Avenue (Infibeam Avenues) | 0 | 0 | 100 | downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage |
National Payments Corporation of India. Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Uptime and Downtime of Customer Operating Units (COU) [Data set]. Dataful. https://dataful.in/datasets/20896
