Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Uptime and Downtime of Customer Operating Units (COU)

The datasets contains year, month and Customer Operating Units (COU)-wise percentage of customer complaints resolved within 0 to 5 days and above 5 days by the Customer Operating Units (COU) on Bharat Connect Note: Bharat Connect, formerly known as Bharat BillPay, and conceptualised RBI is an initiative to bring businesses and Customers under one system and facilitate payment collections. Customers can make payments via physical payment collection outlets (bank branches, agent collection stores, etc.) and digital channels (apps, websites, etc.) across India though Bharat connect