Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Uptime and Downtime of Customer Operating Units (COU)
The datasets contains year, month and Customer Operating Units (COU)-wise percentage of customer complaints resolved within 0 to 5 days and above 5 days by the Customer Operating Units (COU) on Bharat Connect
Note:
Bharat Connect, formerly known as Bharat BillPay, and conceptualised RBI is an initiative to bring businesses and Customers under one system and facilitate payment collections. Customers can make payments via physical payment collection outlets (bank branches, agent collection stores, etc.) and digital channels (apps, websites, etc.) across India though Bharat connect
Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Uptime and Downtime of Customer Operating Units (COU)
The datasets contains year, month and Customer Operating Units (COU)-wise percentage of customer complaints resolved within 0 to 5 days and above 5 days by the Customer Operating Units (COU) on Bharat Connect
Note:
Bharat Connect, formerly known as Bharat BillPay, and conceptualised RBI is an initiative to bring businesses and Customers under one system and facilitate payment collections. Customers can make payments via physical payment collection outlets (bank branches, agent collection stores, etc.) and digital channels (apps, websites, etc.) across India though Bharat connect
Rows: 4645
Columns: 8
Time period: 2020-21 to 2026-27
Last Updated: 04 October 2026
Data preview
fiscal_year
month
cou_name
downtime_count
downtime
uptime_percentage
unit
note
2026-27
August
Airtel Payments Bank Limited
0
0
100
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
2026-27
August
AP Mahesh Co-operative Urban Bank Limited
1
214
99.52
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
2026-27
August
AU Small Finance Bank Limited
0
0
100
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
2026-27
August
Axis Bank Limited
0
0
100
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
2026-27
August
Bandhan Bank Limited
0
0
100
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
2026-27
August
Bank of Baroda
0
0
100
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
2026-27
August
Bank of India
0
0
100
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
2026-27
August
Canara Bank
0
0
100
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
2026-27
August
Capital Small Finance Bank Limited
1
20
99.95
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
2026-27
August
CC Avenue (Infibeam Avenues)
0
0
100
downtime_count in absolute number, downtime in minutes, uptime_percentage in percentage
The fiscal year (e.g., 2026-27) to which the Bharat Connect uptime and downtime record pertains.
month
String
12
4645
The calendar month within the fiscal year for which the system availability data is reported.
cou_name
String
89
4645
Name of the bank or financial institution whose Bharat Connect system uptime and downtime is being measured.
downtime_count
Int64
74
4645
The number of downtime incidents recorded for the entity's Bharat Connect service during the reporting period.
downtime
Int64
477
4645
Total duration of system downtime, in minutes, experienced by the entity during the reporting period.
uptime_percentage
Float64
87
4645
Percentage of time the entity's Bharat Connect system was operational and available during the reporting period.
unit
String
1
4645
The unit of measurement applicable to the reported metric, such as absolute count for downtime incidents, minutes for downtime, or percentage for uptime.
note
String
1
0
Optional remarks or clarifications accompanying the uptime and downtime record.
Citation
National Payments Corporation of India. (2026). Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Uptime and Downtime of Customer Operating Units (COU) [Data set]. Dataful. https://dataful.in/datasets/20896
