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Bharat Connect: Year, Month and Customer Operating Units (COU) wise Customer Complaints resolved within and over 5 days by the Customer Operating Units (COU)

Dataset Overview

The datasets contains year, month and Customer Operating Units (COU)-wise downtime count, downtime and uptime of Customer Operating Units (COU) on Bharat Connect Note: Bharat Connect, formerly known as Bharat BillPay, and conceptualised RBI is an initiative to bring businesses and Customers under one system and facilitate payment collections. Customers can make payments via physical payment coll...

HFI

Number of Rows

8600

Number of Columns

7

Time Period

2020-21 to 2025-26

Sectors

Finance

Organisation

National Payments Corporation of India

Sources

Bharat Connect

Update FrequencyUpdate Frequency At Source

Monthly

Last UpdatedLast Updated at Dataful

May, 2026

Granularity

Fiscal Year, Month, All India

Time Saved

4 hours

Units

value in percentage

Related Datasets

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Uptime and Downtime of Customer Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2020-21 to 2025-26

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Customer Complaints resolved within and over 5 days by the Top 30 Connect Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2021-22 to 2025-26

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Volume and Value of Transactions, TD, BD, Downtime, and Uptime of Top 30 Customer Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2021-22 to 2025-26

Data Preview

fiscal_yearmonthcou_namecomplaints_resolved_withinvalueunitnote
2025-26MarchAirtel Payments Bank Limited0 to 5 days0value in percentage
2025-26MarchAirtel Payments Bank LimitedMorethan 5 days0value in percentage
2025-26MarchAP Mahesh Co-operative Urban Bank Limited0 to 5 days0value in percentage
2025-26MarchAP Mahesh Co-operative Urban Bank LimitedMorethan 5 days0value in percentage
2025-26MarchAU Small Finance Bank Limited0 to 5 days0value in percentage
2025-26MarchAU Small Finance Bank LimitedMorethan 5 days0value in percentage
2025-26MarchAxis Bank Limited0 to 5 days0value in percentage
2025-26MarchAxis Bank LimitedMorethan 5 days0value in percentage
2025-26MarchBandhan Bank Limited0 to 5 days0value in percentage
2025-26MarchBandhan Bank LimitedMorethan 5 days0value in percentage

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
fiscal_year66String8600
month1212String8600
cou_name8888String8600
complaints_resolved_within22String8600
value283283Float648600
unit11String8600
note11String0

Related Datasets

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Uptime and Downtime of Customer Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2020-21 to 2025-26

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Customer Complaints resolved within and over 5 days by the Top 30 Connect Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2021-22 to 2025-26

Bharat Connect: Year, Month and Customer Operating Units (COU)-wise Volume and Value of Transactions, TD, BD, Downtime, and Uptime of Top 30 Customer Operating Units (COU)

Organisation

National Payments Corporation of India

Time Period

2021-22 to 2025-26

Tags

currency
payment
digital
+5

Citation

National Payments Corporation of India. Bharat Connect: Year, Month and Customer Operating Units (COU) wise Customer Complaints resolved within and over 5 days by the Customer Operating Units (COU) [Data set]. Dataful. https://dataful.in/datasets/20895