Social Media Grievance: Year- and Month-wise Number of Reports Received and Action Taken by Meta
The dataset contains year- and month-wise compiled data from the year 2021 to till date on the number of different types of grievances (complaints) received from the users of Facebook, Instagram, and Threads (from December 2025) by Meta and the action taken by it. The data compiled is based on the monthly transparency reports published by Meta in accordance with Rule 4(1)(d) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (IT Rules, 2021). The types of grievances received by Meta, for Facebook and Instagram, include content showing sexual content, account hacked, lost of access, harassment, request access to personal data, etc. and the action taken include resolution by tools and special review Note: Upon reviewing the Monthly Report for June 2025, we noticed discrepancies between the Received and Actioned values and the overall total reported for Instagram. The numbers don't add up correctly.
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