Social Media Grievance: Year- and Month-wise Number of Reports Received and Action Taken by X (Twitter)
High Frequency Indicator:
This dataset compiles year- and month-wise data from 2021 to the present on the number and distribution of user grievances received by X (formerly Twitter), along with the actions taken by the platform. The data is based on the monthly transparency reports published under Rule 4(1)(d) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
From June 2021 to August 2025, X reported grievance data in absolute numbers across various categories such as illegal activities, IP-related infringements, Abuse/Harassment, Child Sexual Exploitation, Defamation, Hateful Conduct, Impersonation, Misinformation, etc. During this period, the dataset reflects these absolute values directly.
Beginning September 2025, X discontinued reporting grievance counts by category in absolute numbers and instead published percentage share distributions of grievances and URLs actioned. The transparency reports continued to provide the total number of grievances received and total URLs actioned, from which the dataset estimates the absolute category-wise values by applying the reported percentage shares. Additionally, for comparability across the entire time series, percentage shares for months prior to September 2025 have been computed based on the reported absolute values.
Social Media Grievance: Year- and Month-wise Number of Reports Received and Action Taken by X (Twitter)
High Frequency Indicator:
This dataset compiles year- and month-wise data from 2021 to the present on the number and distribution of user grievances received by X (formerly Twitter), along with the actions taken by the platform. The data is based on the monthly transparency reports published under Rule 4(1)(d) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
From June 2021 to August 2025, X reported grievance data in absolute numbers across various categories such as illegal activities, IP-related infringements, Abuse/Harassment, Child Sexual Exploitation, Defamation, Hateful Conduct, Impersonation, Misinformation, etc. During this period, the dataset reflects these absolute values directly.
Beginning September 2025, X discontinued reporting grievance counts by category in absolute numbers and instead published percentage share distributions of grievances and URLs actioned. The transparency reports continued to provide the total number of grievances received and total URLs actioned, from which the dataset estimates the absolute category-wise values by applying the reported percentage shares. Additionally, for comparability across the entire time series, percentage shares for months prior to September 2025 have been computed based on the reported absolute values.
The calendar year to which the reported Twitter grievance figures pertain.
reporting_month
String
12
1375
The calendar month to which the reported Twitter grievance figures pertain.
grievance_topic
String
16
1375
The category of grievance reported on Twitter, such as abuse or harassment, impersonation, or misinformation.
report_or_action_type
String
2
1375
The type of grievance metric being reported, indicating what the recorded figure represents, such as the total number of grievances.
value
Int64
347
1375
The absolute count of Twitter grievances recorded for the given topic and reporting period.
share
Float64
316
1375
The percentage share of the grievance topic relative to the total grievances for the reporting period.
unit
String
1
1375
The unit of measurement for the reported figure, expressed either as an absolute number or as a percentage share.
note
String
8
86
Supplementary remarks or clarifications associated with the grievance record, where applicable.
Citation
Ministry of Electronics and Information Technology. (2026). Social Media Grievance: Year- and Month-wise Number of Reports Received and Action Taken by X (Twitter) [Data set]. Dataful. https://dataful.in/datasets/18629
