Social Media Grievance: Year- and Month-wise Number of Reports Received and Action Taken by X (Twitter)

High Frequency Indicator: This dataset compiles year- and month-wise data from 2021 to the present on the number and distribution of user grievances received by X (formerly Twitter), along with the actions taken by the platform. The data is based on the monthly transparency reports published under Rule 4(1)(d) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. From June 2021 to August 2025, X reported grievance data in absolute numbers across various categories such as illegal activities, IP-related infringements, Abuse/Harassment, Child Sexual Exploitation, Defamation, Hateful Conduct, Impersonation, Misinformation, etc. During this period, the dataset reflects these absolute values directly. Beginning September 2025, X discontinued reporting grievance counts by category in absolute numbers and instead published percentage share distributions of grievances and URLs actioned. The transparency reports continued to provide the total number of grievances received and total URLs actioned, from which the dataset estimates the absolute category-wise values by applying the reported percentage shares. Additionally, for comparability across the entire time series, percentage shares for months prior to September 2025 have been computed based on the reported absolute values.