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Year, Company and Nature wise Classification of General Inusrance Complaints received

Dataset Overview

The dataset contains Year, Company and Nature wise Classification of General Inusrance Complaints received Note: This dataset has been compiled using manual extraction from PDF documents. While efforts have been made to ensure accuracy, some errors or omissions may be present due to the quality of the source files and the process

Organisation

Ministry of Finance

Sectors

Insurance,

Finance

Update Frequency

Yearly

Granularity

Yearly,Insurer

Time Saved

6 hours

Number of Rows

6149

Number of Columns

6

Sources

Council for Insurance Ombudsmen (CIO) Annual Reports

Time Period

2012-13 to 2023-24

Units

complaints_count in absolute number

Data Preview

fiscal_yearinsurer_namecomplaint_typecategorycomplaints_countunit
2023-24Acko General Insurance Company LimitedNon EntertainableBeyond Scope of Rules8complaints_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableNot within Jurisdiction4complaints_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableCustomer Not represented to Ins. Co6complaints_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableSub-judice in courts/forums0complaints_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableNot represented to OIO within a year1complaints_count in absolute number
2023-24Acko General Insurance Company LimitedNon EntertainableTotal19complaints_count in absolute number
2023-24Acko General Insurance Company LimitedEntertainableDelay in settlement of claims6complaints_count in absolute number
2023-24Acko General Insurance Company LimitedEntertainableAny partial or total repudiation of claims by an insurer27complaints_count in absolute number
2023-24Acko General Insurance Company LimitedEntertainableAny dispute in regard to premium paid or payable in terms of the policy.3complaints_count in absolute number
2023-24Acko General Insurance Company LimitedEntertainableMisrepresentation of policy terms and conditions at any time in the policy document or policy contract0complaints_count in absolute number

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
fiscal_year120Text6149
insurer_name480Text6149
complaint_type30Text6149
category160Text5999
complaints_count520286Number6148
unit10Text6149

Tags

Insurance
Analysis
Ombudsman
+19

Citation

Ministry of Finance. Year, Company and Nature wise Classification of General Inusrance Complaints received [Data set]. Dataful. https://dataful.in/datasets/21666