The dataset contains Year and Company wise Disposal of General Insurance Complaints Note: This dataset has been compiled using manual extraction from PDF documents. While efforts have been made to ensure accuracy, some errors or omissions may be present due to the quality of the source files and the process
| fiscal_year | insurer_name | category | sub_category | complaints_count | unit |
|---|---|---|---|---|---|
| 2023-24 | Acko General Insurance Company Limited | Number of Complaints | Outstanding at the beginning of the year | 0 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Number of Complaints | Received during the period | 58 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Number of Complaints | Total | 58 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Complaints disposed by way of | Recommendations | 11 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Complaints disposed by way of | Awards favouring complainant | 9 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Complaints disposed by way of | Awards favouring Insurance Company | 7 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Complaints disposed by way of | Withdrawal | 2 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Complaints disposed by way of | Non-Entertainable | 19 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Complaints disposed by way of | Total Disposed | 48 | complaints_count in absolute number |
| 2023-24 | Acko General Insurance Company Limited | Durationwise disposal of Complaints | Within 3 months | 45 | complaints_count in absolute number |
Ministry of Finance. Year and Company wise Disposal of General Insurance Complaints [Data set]. Dataful. https://dataful.in/datasets/21656
