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Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded

Dataset Overview

This Dataset contains date of complaint, sector and company wise total complaints registered with consumer helpline, along with total and partial amount refunded

HFI

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Sectors

Commerce

Update Frequency

Daily

Granularity

Date, Sector, Company

Time Saved

6 hours

Number of Rows

26096

Number of Columns

7

Sources

National Consumer Helpline (NCH)

Time Period

2025

Units

value in indian rupees

value in absolute number

Last Updated

September, 2025

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Data Preview

datesectorcompanycategoryvalueunitsnote
2025-09-02FoodSwiggyPartial Refund Amount810value in indian rupees
2025-09-02E- CommerceVLE BazaarFull Refund Amount237594value in indian rupees
2025-09-02Retail OutletsNetmeds.comTotal Complaints8value in absolute number
2025-09-02E- CommerceH&MFull Refund Amount3997value in indian rupees
2025-09-02E- CommerceBewakoof.comFull Refund Amount3563value in indian rupees
2025-09-02E- CommerceSnapdeal.comFull Refund Amount2429value in indian rupees
2025-09-02E- CommerceSnapmintFull Refund Amount1565value in indian rupees
2025-09-02E- CommerceNykaaFull Refund Amount1087value in indian rupees
2025-09-02E- CommerceHealthKart.comFull Refund Amount549value in indian rupees
2025-09-02Electronics ProductsOrient Electric LimitedFull Refund Amount8006value in indian rupees

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
date131131Date26096
sector3030String26096
company289289String26096
category44String26096
value60486048Float6426096
units22String26096
note11String0

Related Datasets

Year and Company wise e-commerce related grievances registered in National Consumer Helpline

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2020-21 to 2023-24

Year wise grievances registered in National Consumer Helpline and share of those related to e-commerce

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2012-13 to 2024-25

Year wise share of e-commerce related grievances registered in National Consumer Helpline by nature of complaint

Organisation

Ministry of Consumer Affairs Food and Public Distribution

Time Period

2015-16 to 2020-21

Tags

Banking
Petroleum
Higher Education
+60

Citation

Ministry of Consumer Affairs Food and Public Distribution. Consumer Helpline Grievances: Day, Sector and Company wise Total Grievances/Complaints Registered with National Consumer Helpline and Amount Refunded [Data set]. Dataful. https://dataful.in/datasets/21453