The dataset consists of the number of complaints received at the ORBIOs by mode of complaint. The three modes of complaint are Post/Letter/Fax/Courier/Hand Delivery, Email, and Complaint Portal/Online.
| fiscal_year | mode_of_receipt | complaints_received | unit | note |
|---|---|---|---|---|
| 2023-24 | Post/Letter/Fax/Courier/Hand Delivery | 32997 | complaints_received in absolute number | |
| 2023-24 | 69405 | complaints_received in absolute number | ||
| 2023-24 | Complaint Portal/Online | 191522 | complaints_received in absolute number | |
| 2023-24 | Total | 293924 | complaints_received in absolute number | |
| 2022-23 | Post/Letter/Fax/Courier/Hand Delivery | 33702 | complaints_received in absolute number |
Reserve Bank of India. Year wise mode of receipt of complaints at ORBIOs [Data set]. Dataful. https://dataful.in/datasets/20876
