The dataset consists of the year wise disposal of complaints by mode of disposal. The different modes of disposal are by mutual settlement, by award, and withdrawal.
| fiscal_year | disposal_of_maintainable_complaints | complaints | unit | note |
|---|---|---|---|---|
| 2024-25 | By Mutual Settlement/Agreement/Conciliation/Mediation | 93752 | complaints in absolute number | |
| 2024-25 | By Award | 36 | complaints in absolute number | |
| 2024-25 | By Rejection | 78323 | complaints in absolute number | |
| 2024-25 | By Withdrawl | 8510 | complaints in absolute number | |
| 2024-25 | Total | 180621 | complaints in absolute number |
Reserve Bank of India. Year wise Mode of disposal of maintainable complaints by Ombudsman (ORBIO) [Data set]. Dataful. https://dataful.in/datasets/20874
