High Frequency Indicator: The dataset contains year- and month-wise compiled data from the year 2021 to till date on the number of different types of grievances (complaints) received from the users by WhatsApp and the action taken by it. The data compiled is based on the monthly transparency reports published by WhatsApp in accordance with Rule 4(1)(d) of the Information Technology (Intermediary G...
| reporting_year | reporting_month | organization | grievance_topic | report_or_action_type | value | unit | notes |
|---|---|---|---|---|---|---|---|
| 2024 | September | Account support | Reports received | 238 | value in absolute number | ||
| 2024 | September | Account support | Acccounts actioned | 3 | value in absolute number | ||
| 2024 | September | Ban appeal | Reports received | 3744 | value in absolute number | ||
| 2024 | September | Ban appeal | Acccounts actioned | 33 | value in absolute number | ||
| 2024 | September | Other support | Reports received | 3196 | value in absolute number | ||
| 2024 | September | Other support | Acccounts actioned | 61 | value in absolute number | ||
| 2024 | September | Product support | Reports received | 113 | value in absolute number | ||
| 2024 | September | Product support | Acccounts actioned | 0 | value in absolute number | ||
| 2024 | September | Safety | Reports received | 870 | value in absolute number | ||
| 2024 | September | Safety | Acccounts actioned | 0 | value in absolute number |
Ministry of Electronics and Information Technology. Social Media Grievance: Year- and Month-wise Number of Reports Received and Action Taken by WhatsApp [Data set]. Dataful. https://dataful.in/datasets/18628
