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Year and Bank wise Complaints Received at Banking Ombudsman Office

Dataset Overview

The dataset shows number of complaints of different issues of state bank of india, nationalised banks, private banks, foreign banks Note: Data is from July-June for each fiscal year

Organisation

Reserve Bank of India

Sectors

Banking

Update Frequency

Yearly

Granularity

Yearly

Time Saved

4.5 hours

Number of Rows

3254

Number of Columns

7

Sources

Reserve Bank of India

Time Period

2013-14 to 2017-18

Units

value in Absolute Number

total_complaint in Absolute Number

Last Updated

June, 2025

Related Datasets

RBI Ombudsman: Year-wise Total Number of Complaints Received against Banks by ORBIO

Organisation

Reserve Bank of India

Time Period

2011-12 to 2023-24

Year, Regulated Entity group-wise complaints received under Ombudsman framework

Organisation

Reserve Bank of India

Time Period

1999-00 to 2023-24

Year, Bank wise Maintainable Complaints Disposed by Scheduled Commercial Banks

Organisation

Reserve Bank of India

Time Period

2015-16, 2017-18 to 2022-23

Data Preview

fiscal_yearbank_groupbank_namecomplaint_categorycountunitnote
2017-18Foreign BanksTotalTotal Number of Complaints3850count in absolute numberfiscal_year: For the Period July-June
2017-18Foreign BanksTotalATM/ Debit/Credit Cards1696count in absolute numberfiscal_year: For the Period July-June
2017-18Foreign BanksTotalLoans/Advances (General & Housing)78count in absolute numberfiscal_year: For the Period July-June
2017-18Foreign BanksTotalDeposit Account148count in absolute numberfiscal_year: For the Period July-June
2017-18Foreign BanksTotalPension7count in absolute numberfiscal_year: For the Period July-June
2017-18Foreign BanksTotalNon-Observance of Fair Practices Code713count in absolute numberfiscal_year: For the Period July-June
2017-18Foreign BanksTotalNon-Adherence to Instructions on Direct Selling Agents and Recovery Agents20count in absolute numberfiscal_year: For the Period July-June
2017-18Foreign BanksTotalFailure on Commitments and Non-Adherence to BCSBI Code252count in absolute numberfiscal_year: For the Period July-June
2017-18Foreign BanksAB Bank LimitedTotal Number of Complaints3count in absolute numberfiscal_year: For the Period July-June
2017-18Foreign BanksAB Bank LimitedATM/ Debit/Credit Cards1count in absolute numberfiscal_year: For the Period July-June

Metadata

NameNumber of Distinct ValuesNumber of Unique ValuesTypeCount
fiscal_year50Text3254
bank_group60Text3254
bank_name1030Text3254
complaint_category90Text3254
count866566Number3139
unit10Text3254
note10Text1266

Related Datasets

RBI Ombudsman: Year-wise Total Number of Complaints Received against Banks by ORBIO

Organisation

Reserve Bank of India

Time Period

2011-12 to 2023-24

Year, Regulated Entity group-wise complaints received under Ombudsman framework

Organisation

Reserve Bank of India

Time Period

1999-00 to 2023-24

Year, Bank wise Maintainable Complaints Disposed by Scheduled Commercial Banks

Organisation

Reserve Bank of India

Time Period

2015-16, 2017-18 to 2022-23

Tags

nationalised banks
foreign banks
state bank of india
+2

Citation

Reserve Bank of India. Year and Bank wise Complaints Received at Banking Ombudsman Office [Data set]. Dataful. https://dataful.in/datasets/17928