The dataset shows number of complaints of different issues of state bank of india, nationalised banks, private banks, foreign banks, payments banks, small finance banks Note: Data is from July-June for some years
| fiscal_year | bank_group | bank_name | complaint_category | complaint_count | unit | note |
|---|---|---|---|---|---|---|
| 2022-23 | Public Sector Banks | Total | Deposit Account | 19944 | complaint_count in absolute number | |
| 2022-23 | Public Sector Banks | Total | Loans and Advances | 18554 | complaint_count in absolute number | |
| 2022-23 | Public Sector Banks | Total | ATM/ Debit card/ Credit card | 22817 | complaint_count in absolute number | |
| 2022-23 | Public Sector Banks | Total | Mobile Banking/ Electronic Banking | 21328 | complaint_count in absolute number | |
| 2022-23 | Public Sector Banks | Total | Pension | 4237 | complaint_count in absolute number | |
| 2022-23 | Public Sector Banks | Total | Others | 15264 | complaint_count in absolute number | |
| 2022-23 | Public Sector Banks | Total | Total | 102144 | complaint_count in absolute number | |
| 2022-23 | Public Sector Banks | State Bank of India | Deposit Account | 7516 | complaint_count in absolute number | |
| 2022-23 | Public Sector Banks | State Bank of India | Loans and Advances | 6599 | complaint_count in absolute number | |
| 2022-23 | Public Sector Banks | State Bank of India | ATM/ Debit card/ Credit card | 8875 | complaint_count in absolute number |
Reserve Bank of India. Year and Bank wise Number of Complaints Received at Banking Ombudsman Office for Different Issues [Data set]. Dataful. https://dataful.in/datasets/17928
